IndyRent Eligibility | FAQ

No, the program is not closed. The IndyRent program is on hold as of June 26 at 12:00 p.m. while the current applications are processed. The program has limited funds for 2023 and is working to ensure that all applications that are currently submitted can be processed.

To apply for rental assistance, you must meet these qualifications :

– Be a renter in Marion County, Indiana.

– Experienced financial hardship due to the COVID-19 pandemic.

– Have an active eviction with a court case number and filing date.

– Have not received 12 total months of rental assistance since April 2021.

– Must be a household at or below 80% of the Area Median Income (AMI). The 2023 AMI values for this program can be found in the table below.

– The maximum monthly amount of assistance cannot exceed the HUD Fair Market Rent (FMR). The 2023 FMR values for this program can be found in the table below.

– A signed lease is required.

– The most recent benefits letter from an approved program (TANF, SSI, EAP, SNAP, or HIP).

– A copy of your most recent IRS tax return. This should be a 2022 tax return, but a 2021 tax return may be acceptable if you have not yet filed your 2022 taxes.

– Documents uploaded to the system need to be less than 20MB (Megabytes) in size. PDF and JPG formats are preferred.

Yes, if your application is complete by July 6, 2023.

An application is only complete once both parts are submitted: an original application plus a landlord verification OR tenant self-funding form. Landlord verifications and tenant self-funding forms can only be submitted after the initial application is received. A tenant self-funding invitation is sent to the tenant email submitted on the application after a 5-day landlord waiting period.

When a tenant application is complete it will show as “Tenant Application Completed” (Step 1/6) on the status check on indyrent.org.

No. The program has stopped taking new tenant applications as of June 26, 2023 at 12:00 p.m.

No. The program has stopped taking new tenant applications as of June 26, 2023 at 12:00 p.m.

For applications under review, a household may not receive a total of more than 12 total months of rental assistance, whether it is past due rent, current, or future months’ rent, from all applications since April 2021.

Tenants paying the renter’s portion of HCV and PBRA are eligible to apply for this program, but must still meet all other eligibility requirements.

No. If your tenant application was incomplete by June 26, 2023, at 12:00 p.m. it cannot be finished. If it is waiting on landlord approval or a tenant self-funding form, those need to be completed before July 2, 2023 for landlords and July 6, 2023 for a tenant self-funding form. When a tenant application is complete it will show as “Tenant Application Completed” (Step 1/6) on the status check on indyrent.org.

Landlords have until July 2, 2023 to complete their portion. If the landlord portion is not filed, an email with a self-funding link will be sent to the tenant. Tenants have until July 6, 2023 to complete the self-funding form.

Please contact your Property Owner / Landlord, ask them to go to IndyRent.org, and click the blue button in the Property Owner / Manager section. Once registered, the property owner can press the +Add Tenant Address button and fill out their portion of the application.

Please provide your Property Owner / Landlord with your name, address, and EV# number, as they may have multiple tenants.

Property Owners / Landlords have 5 days to fill out their portion of the application. If your landlord does not respond within 5 days, you will be contacted from noreply@indyrent.org to provide additional information via a Tenant Self-Funding Form to complete with the application process. The 5-day period cannot be expedited.

Landlords have until July 2, 2023 to complete their portion. If the landlord portion is not filed, an email with a self-funding link will be sent to the tenant. Tenants have until July 6, 2023 to complete the self-funding form.

If your application was submitted by June 26, 2023 at 12:00 p.m. your landlord has until July 2, 2023 to respond. Self-funding applications will be available until July 6, 2023. Self-funding forms will not be accepted after July 6, 2023.

You can check the status of your application any time online at IndyRent.org.

Press the blue button under the tenants section. Once you verify yourself, you can see where your application is in the process.

By July 6, 2023 your application needs to be on “Reviewing Documents” (Step 4 of 6 on the status check bar) in order to be reviewed.

If your tenant application and landlord verification or tenant self-funding form was received by July 6, 2023 your application will still be reviewed. However, if both pieces of the application (an application and a landlord verification or tenant self-funding form) were not received by July 6, 2023, your application is considered “incomplete” and you will not be able to receive assistance.

You will be contacted at the email address and / or phone number you provided during the application process. You can also check the status of your application at IndyRent.org.

Input your information carefully. We cannot update or change answers that were provided on an application once that application is submitted.

No. IndyRent does not expedite applications. You can share with the court that you have applied for IndyRent assistance and are awaiting a response.

Yes. If this is your first application and it was denied, you can still appeal one time.

Processing an application may take 30 to 60 days once a Landlord Verification Form or Tenant Self-Funding Form is received, and you can track the status of your application at IndyRent.org.

If your application and landlord verification have been received, there is no further action for you to take at this time. If additional information is needed, an IndyRent staff person will contact you. If your application is approved, it may take an additional 30 to 60 days to receive a check.